Tertius Nell

Background

About Tertius Nell

I am a dedicated and results-oriented Retail professional with a proven record in delivering KPIs of sales revenue, operational efficiency and customer retention for retail stores, by developing and implementing effective strategic action plans. I have extensive experience in retail merchandising, inventory management systems, people leadership and development, and providing exceptional customer service to enhance retention and satisfaction. I am skilled in optimising store operations as a result of minimising operational costs, crafting specialised loss prevention strategies, and evaluating the performance of cross-functional teams against set targets. I am adept at planning for and executing sales and marketing initiatives including social media marketing, brand positioning, and business development to broaden target markets, improve market position, and increase profitability. I am able to forge strong relationships with strategic partners and build consensus across multiple organisational levels. I have more than 20 years experience in the Retail Industry and my area of expertise includes: New Store Openings, Store closures and relocation, Pricing, Shrinkage/Waste Reduction, Customer Service, Retention and Issue Resolution, Store Planning and Management, Retail Store Layout & Design, Account Management and Portfolio Marketing, People Leadership and Team Development, Talent Management, Employee Recognition, Employee Engagement, Employee Retention, Relationship Management, Change Management, Fundraising, Community Engagement, Project Cycle Planning & Administration, Retail Store Sales and Marketing Operations, Inventory Management & Reconciliation, Business Development/ Lead Generation, Process Optimisation and Product Improvement, P&L Accountability & Financial Management, Forecasting, Budgeting/ Cost Minimisation, Sales Performance Evaluation & Reporting, Wage Planning & Budgeting and much, much more. Please feel free to email me at tertius.nell@gmail.com or call me at 0416 848 994