Tesha Cook
Lead Customer Service Representative at Independence Blue Cross
Based in Philadelphia, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Philadelphia
Industry
Insurance
Company size
5K
Contact information
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t•••••••@ibx.com
Phone
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Background
About Tesha Cook
Certified Health Information Professional with over 20 years of experience in finance, account management and customer service. Demonstrated knowledge of electronic health records, medical terminology, HIPPA Regulations and working with patients and families. Proven ability to deliver performance results, cultivate client relationships and resolve complex issues with minimal supervision. Adept at data entry, finance management and account maintenance. Six years of operations and call center customer service experience
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