Verified recordHigher Education

Tess Fagan

Head of Operations, Mit Futuretech at Massachusetts Institute Of Technology

Based in Boston, United States

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Seniority

Other

Department

Other

Location

Boston

Industry

Higher Education

Company size

24K

Contact information

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Email

1 credit

t•••••••@mit.edu

Phone

5 credits

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Background

About Tess Fagan

Experienced technology and business leader, with a proven track record of executing significant strategic, operational, and cultural change. Head of Operations at MIT Futuretech. Former Director, Strategic Programs & Continuous Improvement, previously Chief of Staff for the CTPO of Global Product and Technology at Iron Mountain. Focused on leading with empathy and vision, creating and implementing a vision and strategy, and building a top performing team. Passionate about professional and community engagement, specifically in developing diverse talent and teams.Expertise focused around the following four core areas:LeadershipCreating Vision + Strategy, building top teams, driving culture change. Managing $100M+ budgets, communication on both a senior leadership and team wide level, effective strategic decision making, cross functional portfolio management, coalition and consensus buildingGovernance, Program and Project ManagementResource, Budget, Timeline, Risk, and communication management. Agile, Kanban + Waterfall methodologies, Documentation, coaching, client management. Project Scoping, Project Charters, Gantt charts, Smartsheet, MSProject, AtlassianProduct ManagementGlobal Product, Platform, Solution and Portfolio Roadmap management. Backlog prioritization, PI Planning, Voice of the Customer, Go-to-market strategy, Competitive Analysis, revenue planning, timeline and delivery accountability development, OKR and KPI development and reporting.EngineeringHTML, CSS, Javascript,(Data Structures, Algorithms), jQuery, Responsive Design, Bootstrap, Handlebars, MySQL, MongoDB, Node.js (Express, Security and Session Storage, User Authentication, MERN Stack), Tests, Heroku, Git, Github, and React, Agile methodologies, CI/CD and software development lifecycle

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