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Tessa Pine

Customer Care Manager at Riverdale Animal Shelter

Based in Aurora, United States

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Seniority

Manager

Department

Customer/Client Service

Location

Aurora

Industry

Government Relations Services

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Contact information

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t•••••••@riverdaleanimalshelter.org

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Background

About Tessa Pine

Compassion, storytelling, and impact drive my work in animal welfare and nonprofit leadership. I bring experience across shelter operations, nonprofit veterinary care, community outreach, and program management. I oversee trauma-informed, high-impact programs that keep pets and people together—leading teams in adoptions, intake, lost/found services, and community initiatives. My background includes emergency response coordination, regional shelter partnerships, and expanding access to care in underserved communities. I’m passionate about building collaborative, data-informed systems that improve animal outcomes, reduce shelter intake, and strengthen the human-animal bond. With experience in both hands-on care and leadership roles, I strive to bring equity, strategy, and empathy to everything I do.

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