Thad Willis

Background

About Thad Willis

Degreed Sales & Client Services professional with 18+ years in SaaS sales, relationship building, and client retention. Expert leader specializing in conflict resolution and problem solving. Experienced decision-maker who always recommends appropriate actions, strategies, and/or alternatives to meet business needs. Client Relations | Healthcare Sales | Client Advocacy | Relationship Building | Client Retention Email: thadw4924@gmail.com A highly motivated, strategic, and results-driven management professional with 20 years in Account Management, 15 years in Revenue Cycle, and 25 years' experience in Client Relations and Conflict Resolution. Demonstrated success with building and sustaining long-term business partnerships with sustained business growth and achieving high-quality outcomes. Expert team leader passionate about delivering top notch care to each of my clients by ensuring KPI's and SLA's are met with customer satisfaction and delivering accurate and prompt analytical reports to the client in an easy-to-understand format. Sales oriented, always understanding and looking for ways to maximize clients' efficiencies while providing a beneficial product. CORE COMPETENCIES • CRM • Team Building/Leadership • SaaS/Software Sales • Microsoft Excel • PowerPoint • SharePoint • HIPAA Regulations • Revenue Cycle Management • Turn-key sales cycle ACCOMPLISHMENTS: Following a missed income opportunity totaling more than $1M, designed a detailed and highly specialized report tailored to identify missed opportunities for revenue on the front end and enabled client to maximize future income potential. The report netted the client an additional 28% revenue in the first year. Established new month-end reporting system for client presentations related to revenue cycle; aged accounts; and payor volume mix, resulting in a 40% increase accuracy of financial data. Managed anesthesia billing client's book of business with an annual gross charge amount of $684M and an annual net revenue of $108M, seeing a continued growth rate of at least 10% each year. Contact me at thadw4924@gmail.com or (830) 371-8151 for any Sales or Client Relations opportunities.