Verified recordFinancial Services

Thapelo Seritsane

Client Care Representative at Capitec Client Care

Based in Johannesburg, South Africa

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Seniority

Staff

Department

Customer/Client Service

Location

Johannesburg

Industry

Financial Services

Company size

164

Contact information

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Email

1 credit

t•••••••@capitecbank.co.za

Phone

5 credits

+27 ••• •••• ••••

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Background

About Thapelo Seritsane

With more than 3 years of rich experience in customer care, collections and retention, he is responsible for assisting customers with day to day billing concerns, focusing on the customer centric approach, optimization and implementation of various processes in the resolution process to ensure the optimal balance of service quality, efficiency and cost to the client.

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