Tharindu Dassanayake

Background

About Tharindu Dassanayake

With over 10 years of experience in the software industry, I am passionate about creating customer-centric products that solve real-world problems and deliver value. I am the founder and CEO of ShoutOUT Labs, a leading customer experience SaaS provider in Sri Lanka.At ShoutOUT Labs, I lead a team of talented engineers and marketers who develop and market cutting-edge solutions for loyalty, engagement, and communication. Our products include ShoutOUT Loyalty, a customer data platform that rewards loyal customers and provides data and analytics, and ShoutOUT AI Chatbot, a smart conversational agent that facilitates the customer journey. We serve a global and local clientele across various industries, such as Dilmah, Massy Group, LOLC, the F1 Group, Ooredoo, and Hero Experience. I am also skilled in chatbot development, lean start-up, and startup marketing, and I have been recognized as a finalist in several regional and international awards, such as the Mbillionth Awards South Asia, the Young Entrepreneur Awards, and the YBI Awards.