Thilak Bethapudi

Background

About Thilak Bethapudi

3+ years of experience in the Salesforce.com CRM platform as Administrator/Developer and Business Analyst/QA • Excellent work experience in designing of custom objects, custom fields, role-based page layouts, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visualforce Pages, Snapshots, Dashboards, Apex Classes, Controllers & Triggers, Validation Rules, Workflow Alerts & Actions, Pick Lists, Record Types, Process builder and various other components as per the client and application requirements. • Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business logic in Apex. • Experience in creating lookup relationships and master-detail relationships on the objects and creation of junction objects to establish connectivity among other objects. • Hands-on experience in using New Lightning UI to bring Salesforce into the responsive UI era of web-based applications. • Understanding and writing user stories for the implementation of SOSL, SOQL and WSDL. • Good Experience in data migration and integration using Data Loader, Import Wizard. • Excellent in Administrative tasks like Creating Profiles, Roles, Users, Permission Sets, Email Services, Approvals and Activities. • Good knowledge of mobile applications like Salesforce1 and Salesforce classic. • In-depth understanding of CRM business process that includes Forecasting, Campaign Management, Lead Management, Order Management, Account Management, Case Management, and Merging Management. • Strong knowledge about Sales cloud, Service cloud, Community cloud & Marketing cloud configuration and customization and a good understanding of Client/Server architecture. • Involved in the Data Transformation and Data Cleansing activities while transferring the data to the external system using Informatica on Demand. • Experience in developing UI using Visualforce pages and providing business logic using Apex. • Hands-on experience of Salesforce Web Services API like REST, Bulk & SOAP. • Experience with environments consisting of Object-Oriented Languages like C++. • Experience in Java Multi-Threading, Collection, Interfaces, Synchronization, and Exception Handling. • Hands on experience working with HTML, XML, CSS, jQuery & JavaScript. • Experienced in Sandbox Management (Like Refreshing Sandbox, Creating New Sandbox, and Migrating code from one sandbox to the other).