Thiravida Selvan

Background

About Thiravida Selvan

Skills include computer networking, analytical thinking, and creative problem-solving. Able to apply customer service concepts to IT to improve the user experience for clients, employees, and administration. • Experience in Logistics Domain with 5+years. • Business Development & Lead Generation, Identified business needs and issues, captured market intelligence and qualified nurtured, and delivered opportunities that generated sales for clients, conducted peer-level conversations with senior executives in operations, sales, and marketing, Developed prospective and registered customers using lead generating methods. • Report Generation-MIS, Tracking details of the consignment to customers for their satisfaction. • Billing & Inventory follow-ups of the customer. • Managing the Loading Supervisor for the process follow-ups • GPS configuration and devices troubleshooting. • Specializes in troubleshooting GPS, Portal, and Mobile applications. Seasoned Tech support with more than 4+years in technical & troubleshooting. • Prepared Manual design & Use case for Control Center Screen for an Easy way to track/trace the trips. • Provided base-level IT support to Technical & Non-technical people within the business. • Manage process flow and respond to technical support needs of branch employees • Promoted to positions of increased responsibility given strong people and project management skills. Fleet control for EVs