Thomas Bisogne

Background

About Thomas Bisogne

After growing sales and achieving other successes in retail management roles, I was hired as Vice President of Sales at Metuchen Mower in March 2015. They sell commercial mowers and related equipment to landscaping companies. I individually sold worth of commercial equipment with a 35% margin in my time there. As a team, we achieved 114% YoY growth, leaped 60 ranks to achieve a Top 3 Stihl dealership in the Northeast, and maintained a Top 5 position during my tenure. Looking for a new challenge, I took the Director of Customer Success position at Charles P. Rogers Beds in early 2018. I felt that this would allow me to build something significant and connect with clients at multiple points of the customer lifecycle. My role there includes overseeing the development of both the sales and service departments, recruiting top talent, and building long-term relationships. I am proud to say that through hard work and team collaboration, we raised our cumulative online reputation from 2.6 to 4.2/5.0. Consumer Reports recognized our efforts by ranking Charles P Rogers Beds the #1 mattress company for customer satisfaction in 2019 and 2020. In 2023, Metuchen Mower’s new management called me about returning part-time. From March-June 2024, I sold in commercial landscaping equipment to lead the team. I also led the searches for and hired the company’s lead mechanic and service manager. Abilities - High ticket sales closer - Leading sales teams - Building and implementing B2C, B2B, and B2G strategies - E-commerce strategy - Customer experience (CX) strategy - Project management - Implementing customer service platforms and other software Achievements - Sold $250k+ in commercial landscaping equipment from March-May 2024 - Led the sales team in sales revenue (October 2023-present)- Activated customer experience (CX) strategy resulting in Consumer Reports ranking Charles P Rogers Beds the #1 mattress company for customer satisfaction (2019 and 2020)- Sold in landscaping equipment with a 35% margin (March 2015-January 2018) Leveraging my sales, CX, CRM, and digital expertise, I consistently drive sales, enhance customer loyalty, and improve business outcomes. My exceptional communication skills and relationship abilities lead me to build strong connections with stakeholders and foster a culture of continuous improvement. I am passionate about exceeding customer expectations and delivering high-impact projects aligned with company goals. To reach me, please email me at Thomas.bisogne@gmail.com, or call me at 732-429-6193.