Thomas Cunniffe
Director of Call Center Operations at Automated Health Systems
Based in Northborough, United States
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Seniority
Director
Department
Operations
Location
Northborough
Industry
IT Services and IT Consulting
Company size
1.2K
Contact information
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t•••••••@automated-health.com
Phone
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Background
About Thomas Cunniffe
Experienced MBA graduate with over 20 years of call center, health insurance, healthcare reimbursement and specialty pharmacy expertise. Excellent interpersonal, coaching and mentoring skills. Extensive expertise in Call Centers, Patient Access and Support, Reimbursement Services, Transition of Care (including Nurse Services), Clinical Support, PAP and Free Drug, Vendor Management, commercial and non-commercial operational management. Consistently built teams who are metrics driven with proven successful outcomes. Experienced leading customer/patient retention teams, quality assurance, budgeting, and vendor relationships.
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