Thomas Delitte
Customer Care Manager at I-Care Group
Based in Tournai, Belgium
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Seniority
Manager
Department
Customer/Client Service
Location
Tournai
Industry
Software Development
Company size
829
Contact information
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t•••••••@icareweb.com
Phone
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Background
About Thomas Delitte
Helping customers for the maintenance 4.0 transition. Our expertise? PdM (Vibration, alignment, balancing, US, thermography, ODS.)- Equipement Maintenance Plan (Criticality, P&S.)- Lubrication excellence - FMEA - Coaching - Project management - Cloud-based data analysis. Education : Electromechanical engineer Current job : Reliability Engineer at I-Care Group. Experience : I-Care • New challenge with I-Care Reliability UK Limited • Since January 2021 I-Care • Customer Care Manager Royal Canin • Since February 2021 I-Care • Condition monitoring department • Since July 2016 I-Care • Reliability department • Since July 2015 Projects : Cargill • Since 2017 • Krëfeld (DE) – Vibration support & lubrication assessment • Sas van Gent (NL) – Lubrication assessment • Gresik (ID)- Start-up of the vibration contract (1 year) & lubrication assessment • Gent (BE) – Lubrication assessment & vibration support • Barcelona (SP) – Lubrication assessment • Castelmassa (IT)- Start-up of the vibration contract (4 months) • Mouscron (BE) – Start-up of the vibration contract & Lubrication assessment • Barby (DE), Frankfurt (DE), Redon (FR), Cikande (ID)– Walkthrough & database creation I joined the corporate team in 2018 for internal and external support GlaxoSmithKline Vaccines • from February 2017 to April 2017 • Creation and implementation of a lubrication plan for the PowerPlant unit Carrières du Hainaut • November 2016 • Maintenance plan implementation based on FMEA Macopharma • From January to April 2016 • Maintenance plan implementation based on critical analysis • KPI’s implementation • On 2 production units Industeel • From November to December 2015 • Maintenance plan optimization • BOM and operating modes implementation Periodic PdM customers • Aperam (BE Châtelet)- Carrières du Hainaut (BE Soignies)
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