Thomas Eddy
Senior Quality and Continuous Improvement Consultant at Mercer
Based in Melbourne, Australia
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Seniority
Staff
Department
Other
Location
Melbourne
Industry
Professional Services
Company size
22K
Contact information
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t•••••••@mercer.com
Phone
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Background
About Thomas Eddy
An expert for developing operational solutions the Superannuation industry, who has been delivering robust SuperStream solutions since day 1. As a data nerd, my passion is for delivering robust insights to create operational excellence, where I am focused on delivering an operational business intelligence engine MercerLens. MercerLens aggregates over 10m workflow jobs with 100m data points, across all client, workflow types and sources. Over 100 unique measures are available to drill down into, providing strong decision making insights, driving the strategic pipeline of continuous improvement throughout the organisation. Other roles include vast experience in requirements gathering, business analysis, process improvement, data analytics and system development.
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