Thomas Franklin
Asst Front Office Manager at Mondrian Hotels
Based in Los Angeles, United States
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Seniority
Manager
Department
Operations
Location
Los Angeles
Industry
Hospitality
Company size
65
Contact information
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t•••••••@book.ennismore.com
Phone
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Background
About Thomas Franklin
As an overnight manager at various hotels, I oversaw the front desk, the night audit, the security, and the guest relations, ensuring a smooth and safe operation. I also supported the general manager in implementing policies, procedures, and standards, as well as resolving any issues or complaints. With a Bachelor of Arts in Journalism from the University of Kansas, I have gained valuable skills and experience in communication, research, and writing, which I applied to enhance the guest service and satisfaction. I am eager to join a respected hotel brand and continue to learn and grow in the hospitality industry, towards my ultimate goal of becoming a general manager.
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