Thomas Harkin

Background

About Thomas Harkin

At Acture Solutions we grew up servicing the needs of large school districts across New York State. As a result, our team acquired the skills necessary to work across a large diversity of environments with highly sensitive data security. With this legacy in mind, our focus is on relentless quality of service with 100% customer satisfaction. At Acture, we treat everyone as a family – from customers to employees – and we live our passion for quality IT service. As a Sales Operations professional at Acture Solutions, my responsibilities include: 1. Customer Success Advocacy- Championing the success of our valued K-12 and commercial clients, ensuring their satisfaction and achievement of desired outcomes with Acture Solutions' comprehensive suite of services- Serving as a dedicated liaison, cultivating strong partnerships, and actively engaging with clients to understand their evolving needs, challenges, and aspirations. Digital Classroom Optimization - Collaborating closely with K-12 educators and administrators to optimize the effectiveness of their digital classrooms through Acture Solutions' innovative technology solutions- Offering tailored guidance and support to enhance teaching and learning experiences, leveraging cutting-edge cybersecurity measures to safeguard sensitive educational data and ensure a secure digital environment. By spearheading customer success initiatives and facilitating the seamless integration of cybersecurity protocols, it allows me to empower our clients to thrive in their educational and commercial endeavors.