Thomas Jenkin

Background

About Thomas Jenkin

As the European IT Service Supervisor at Mindray UK, I oversee the execution of IT projects, service IT development, and performance across Europe for a leading medical device company. I have more than six years of experience in providing IT technical support, wireless survey analysis, and WLAN engineering for various biomedical equipment and IT systems. I hold the ECSE-T, CWNA-108, and ITIL v4 FDN certifications, demonstrating my expertise in wireless technologies and WiFi troubleshooting, IT service management, and field servicing.My mission is to ensure the reliability, connectivity, and security of Mindray UK's products and services, and to deliver high-quality customer satisfaction and technical solutions. I work with a diverse and collaborative team of field service engineers, IT specialists, and service managers, and I contribute to the continuous improvement of IT processes, standards, and best practices. I am passionate about learning new skills, exploring new technologies, and advancing my career in WLAN industry.