Thomas Joseph

Background

About Thomas Joseph

Detail-oriented Compliance and Operations Specialist with over 7 years of experience in administration, compliance, payroll, and customer support across fintech, exchange, and financial services. Skilled in AML and compliance screening, sanctions checks, payroll management, and Client/Customer onboarding. Proven ability to streamline processes, enhance efficiency, and ensure compliance with regulatory standards. Strong analytical, communication, and problem-solving skills, with a commitment to upholding the integrity of payment systems and safeguarding customer information. Currently pursuing ACAMS certification to further strengthen compliance expertise. • Having experience in Customer onboarding process, Compliance screening, payroll processing, cash & card services and card production cycles, from account creation to card personalization. • Experienced in performing AML & Compliance screening and Risk assessment using Lexis Nexis World Compliance check • Experience in Reconciliation, Customer disputes, Central Bank Queries, Switch Reconciliation, Captured Card Management. • Experience in UPI SaaS Issuer Service Platform Union pay international and Network International WAY4 system. • Having Experience in Card personalization, customer support & query handling. • Having experience in foreign currency dealings and performing foreign remittance transactions such as telegraphic transfers and SWIFT. • Proficient in the use of Microsoft Office Suits (Excel, Word, PowerPoint, SharePoint) • Worked in a SaaS company delivering software via cloud. • Completed ACAMS training and Perusing ACAMS certification. • HR administrative duties like attendance maintaining, Payroll processing, Employee Screening, Document Verification, Employee Training.