Thomas Keehan
Senior Technical Support Engineer at Genesys
Based in Galway, Ireland
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Seniority
Staff
Department
Information Technology
Location
Galway
Industry
Software Development
Company size
8.5K
Contact information
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t•••••••@genesys.com
Phone
5 credits+353 ••• •••• ••••
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Background
About Thomas Keehan
Working as a Senior Technical Support Engineer at Genesys. I am a technical support engineer with over 7 years experience while also holding a Masters Degree in Business Analytics. Working with various products to identify and resolve issues while maintaining relationships and driving customer satisfaction. My roles have provided me experience in troubleshooting, software implementation, product functionality, APIs, HTML, Cascading Style Sheets (CSS), troubleshooting, customer expectation management, planning, communication and many other skills
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