Thomas Laver
Retention Specialist at Guardian Protection
Based in Warrendale, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Warrendale
Industry
Security and Investigations
Company size
748
Contact information
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t•••••••@guardianprotection.com
Phone
5 credits+1 ••• •••• ••••
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Background
About Thomas Laver
I have been a dedicated professional in the customer service field for more than 25 years. Recently, I worked as an Operations Supervisor at TMS Health, a Xerox Company. I have managed and mentored teams of customer service representatives for more than 12 years. With much pride, integrity and enthusiasm I have thrived in a call center environment since my honorable discharge from the U.S. Navy 28 years ago where I served as a broadcast journalist. Over the years, from a customer service perspective, I have attained valuable experience in the health field, as well as the wireless, information and entertainment industry that is complimented by strong articulation, communication and motivational/people skills, the desire to succeed and a lead by example approach. I am well-versed and career minded.
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