Thomas Middleton

Background

About Thomas Middleton

A reliable, service-driven, and results-oriented Fleet Maintenance Service Manager with extensive experience in operational leadership and fleet management- An experienced mechanic with over 15 years of experience in progressively senior roles in fleet repair and maintenance environments, including Senior Assistant Manager and Store Manager- Direct, hands-on experience in managing and operating a service fleet, with extensive technical expertise in the maintenance/ repair of vehicles, equipment, facilities, and repair equipment- Extensive knowledge of industry vendors (local and national), sourcing processes, supply chains (parts), and costs for service, parts, and labour. Demonstrated ability to effectively prepare and analyze cost estimates and quotes for fleet vehicle maintenance and repair- Strong background in operations, resource management, human resources, staff management, performance management, communications, health & safety, compliance, and reporting- Demonstrated ability to lead fleet maintenance services with direct accountability for financial management (budgeting, cost control), operational readiness, procurement/ vendor management, and quality assurance- Proven ability to manage and develop high-performing and client-focused technical teams, including recruiting, training/ development, corrective action, and HR policy development- In-depth understanding of all aspects of fleet maintenance operations, including sales management, inventory/ equipment management, customer support, logistics, and reporting- Experience leading meetings, managing deadlines, and delivering change management activities while using sound judgement and building relationships with team members- Proven ability to establish a positive rapport with clients, colleagues, and superiors while working in fast-paced and deadline-driven environments.