Thomas Orms

Background

About Thomas Orms

Experienced individual with a demonstrated history of working in Customer Service/Hospitality. Strong professional skilled in all matters of the Restaurant Industry, Computer Skills, Retail, and Service. Well versed in Administrative Office work including Phone calls, Filing, Client Relations, Retention, Billing, Sales, Time Management, and Resource Management. I was the Community Resource Coordinator for 2 years at American Care with the Department of Children and Families in the State of Florida. Dealt with all matters of health insurance and in house customer service of Medical Facilities including extensive experience with Medicare/Medicaid. Sold private health insurance to clients, did callbacks, and helped with retention. Co-hosted weekly events and trained other employees. Worked in the Shipping industry for Sterling Distribution in Coral Springs, Florida. Was involved in all steps of the shipping and warehouse management process from product acquisition, warehouse stock, order filling, packing, and invoicing with the program NetSuite. Previously for Allstate, with 6 years of insurance experience as the Account Manager for the Service Department utilizing all aforementioned Administrative Office skills. Currently employed at Innovative Insurance Solutions as an Administrator of Client Relations.