Thomas Oshaughnessy

Background

About Thomas Oshaughnessy

Throughout my career, I’ve proven my business operations savvy by delivering sustainable, measurable process and performance improvements. I specialize in enhancing business operations from the ground up, and have a history of refining hiring and training processes to produce high-producing sales and support teams. I believe that continual improvement is key to sustainable business success, and constantly strive to implement new metrics and performance indicators in order to identify potential obstacles and formulate strategic plans of action. I began my career as a sales representative for software development firms, and I consider myself to be a client relations expert. During my progression to positions of senior leadership, I have consistently secured new contracts while developing existing accounts to outperform sales and revenue goals. Some of the accounts I have managed include Oracle, AT & T, Cox Communications, Anheuser-Busch, and The Center for Disease Control. If you are searching for an innovative, results-driven Director of Operations or find yourself in need of a client satisfaction expert, please don’t hesitate – let’s connect!