Thomas Perkins

Background

About Thomas Perkins

SaaS product and customer success leader with a passion for building tools that help people take meaningful action—like writing a will and leaving a legacy. At Giving Docs, I’ve led cross-functional initiatives spanning onboarding, implementation, customer engagement, and product development. I am interested in automating workflows and scaling processes to improve efficiency without losing the human touch. By collaborating with nonprofits and internal stakeholders, I’ve helped launch features, improve adoption, and deliver measurable value to both end users and mission-driven organizations. I thrive in fast-paced environments where empathy, simplicity, and impact guide the work. While at Ocean Conservancy, I connected with supporters through marketing and one-on-one conversations, deepening their relationship with the mission and helping them see how a planned gift could make a lasting impact for the ocean. That experience helped shape how I think about communication, trust, and relationship building.