Thomas Preiss
Head of Sales Platforms & Customer Management at Kuka
Based in Augsburg, Germany
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Seniority
Director
Department
Other
Location
Augsburg
Industry
Automation Machinery Manufacturing
Company size
11K
Contact information
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t•••••••@kuka.com
Phone
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Background
About Thomas Preiss
With over a decade of experience in digital sales platforms and CRM strategy, KUKA has benefited from strategic leadership aimed at driving customer-centric transformation. Oversight of initiatives like the global rollout of my.KUKA.com and marketplace has resulted in streamlined processes, substantial revenue growth, and improved customer journeys. The implementation of sales analytics platforms and automation of digital journeys has empowered teams across regions. As Head of Sales Platforms, the focus remains on integrating advanced CRM systems, enhancing sales processes, and shaping go-to-market strategies for robotics and subsidiary operations. By delivering innovative digital sales channels generating over €20M annually, the mission is to align technology with business goals to strengthen organizational impact and customer engagement globally.
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