Thomas Riley

Background

About Thomas Riley

My extensive time as a Signal Support System Specialist in the Army, an I.T. Technician with The AME Group, and as a Software Specialist with Alternate Solutions has allowed me to experience working with a wide variety of personalities and roles in the Tech industry. This lends itself well to a variety of positions, as I have the ability to “meet users where they are” and tailor my guidance to their comfort level while maintaining industry and company standards-11+ years of experience facilitating cutting-edge solutions with a wide range of operating systems and technology skills-8+ years working with ticketing systems with client-facing support-7+ Years working in HIPPA and DOD environments where a focus on client security was upheld-5+ years configuring and troubleshooting information systems -Proven ability to leverage full-stack knowledge and experience to build, configure and deploy large-scale projects for clients-Extensive expertise in large system architecture development and administration, as well as network design and configuration-In-depth experience with MDM software, including configuring, applying scrips, and deploying for clients-Repairing and maintaining electrical systems used for stator, and motor testing, including experience with LabView.