Thomas Ryan
Senior Customer Technical Support Agent at Cengage Group
Based in Covington, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Covington
Industry
E-Learning Providers
Company size
4.4K
Contact information
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t•••••••@cengage.com
Phone
5 credits+1 ••• •••• ••••
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Background
About Thomas Ryan
I provide direct tech support to K-12 students, higher ed students, and instructors regarding their online education Cengage courseware. I also collaborate with my customer technical support colleagues to trouble shoot their clients' issues and coordinate with our development/content team to provide excellent customer service.
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