Thomas Schwarz
Ai Operations Lead at Buildpass
Based in Altona, Australia
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Seniority
Manager
Department
Other
Location
Altona
Industry
Software Development
Company size
65
Contact information
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t•••••••@buildpass.ai
Phone
5 credits+61 ••• •••• ••••
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Background
About Thomas Schwarz
AI Operations Lead at BuildPass, a construction-tech SaaS scaling across Australia and the US. I build the internal intelligence platform that pulls data from across the business - CRM, billing, product analytics, support, call recordings - and turns it into dashboards, alerts, AI agents, and workflows that teams actually use. I'm also driving AI adoption company-wide by building team-specific AI agents for CS, sales and support, and creating managed environments where non-technical staff can query company data through natural language. Informally I think of my role as 'Claude Relations Officer'.Before BuildPass, I spent seven years at Victoria Police. That gave me a bias toward evidence over opinion, structured thinking under pressure, and a low tolerance for inefficient process.
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