Thomas Ward
Technical Merchant Support Specialist at Shopify
Based in Edmonton, Canada
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Seniority
Staff
Department
Other
Location
Edmonton
Industry
Software Development
Company size
27K
Contact information
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t•••••••@shopify.com
Phone
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Background
About Thomas Ward
I am an experienced Technical Merchant Support Specialist at Shopify, where I handle complex issues using Splunk, SQL, and other internal tools. Previously, I worked as a Support Advisor at Shopify, providing outstanding front line customer service to merchants. Prior to that, I worked as a Shift Supervisor at Aurora Cannabis, where I helped to open a flagship store and was promoted to a leadership role. I am a detail-oriented problem solver with excellent communication skills, always seeking opportunities for growth and development.
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