Thota Shivani
Senior Customer Service Representative at Synchrony
Based in Hyderabad, India
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Seniority
Staff
Department
Customer/Client Service
Location
Hyderabad
Industry
Financial Services
Company size
16K
Contact information
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t•••••••@synchrony.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Thota Shivani
As a dedicated detail oriented professional with extensive experience resolving billing disputes with a deep understanding of customer dynamics and enhance client satisfaction through proactive problem-solving, while maintaining adherence to SLAs with standard of excellence in quality resolution. I excel at building strong relationships and leading cross-functional teams to achieve outstanding results.
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