Thurston Plumley

Background

About Thurston Plumley

Leading projects and teams with a focus on productivity, profitability, and customer service is what I do. I am an extremely driven, adaptable professional with expertise in the telecommunications industry. My focus is on championing continuous improvement plans to maximize revenue growth, elevate team performance, and optimize the customer experience. I began my career with the United States Marine Corps as a Classroom Instructor while working and transitioning to serve as a Network Technician, Fiber and Broadband Administrator, Construction Manager, Director of Field Operations. I am passionate about serving as an influential team leader who propels operational excellence and supports employee success. I consider myself an avid learner who enjoys gaining additional knowledge and sharing that information with others for the betterment of the team. My education and credentials include: Doctorate in Business Administration – In Progress Certificate in Financial Management Master of Business Administration, Focus in Analytics Certificate in Project Management Bachelor of Arts, Psychology Certification in OSP Fiber Design Certification in Fiber Characterization Certification in Microwave Path Design PMP Certification Areas of Expertise: Strategic Planning & Direction | Operations Management | Continuous Improvements | Budgets & Forecasts | Customer Satisfaction | Fiber & Broadband Expertise | Creative Problem Solving | Agile Project Management | Team Training & Motivating | Community Engagement | Public Speaking | Clear Communications