Thushara Vithanage

Background

About Thushara Vithanage

Career Highlights; Network Management: Proficient in managing network infrastructure, including routers, switches, firewalls, and wireless access points. Experience with network monitoring tools, troubleshooting network issues, and ensuring network availability and performance. Incident Management: Skilled in promptly handling and resolving network incidents and outages. Strong knowledge of incident management processes and procedures, including identification, analysis, prioritization, and resolution. Team Leadership: Ability to lead and motivate a team of network engineers and technicians. Experience in managing workloads, setting performance goals, and providing guidance and support to team members. Strong communication and interpersonal skills to collaborate with cross-functional teams. Technical Expertise: Proficient in various networking technologies and protocols, such as TCP/IP, DNS, DHCP, VLANs, VPNs, and routing protocols (e.g, OSPF, BGP). Familiarity with network security principles, including access control, VPN tunnels, and firewalls. Knowledge of cloud networking (AWS, Azure, etc.) is a plus. Monitoring and Troubleshooting: Skilled in using network monitoring tools (e.g, SolarWinds, Nagios, PRTG) to proactively monitor network performance, identify potential issues, and take necessary actions. Strong troubleshooting abilities to diagnose and resolve network problems efficiently. Documentation and Reporting: Proficient in creating and maintaining network documentation, including network diagrams, configurations, and standard operating procedures. Ability to generate reports on network performance, incidents, and trends for management review. Change Management: Experience implementing network changes, including configuration updates, hardware replacements, and software upgrades. Familiarity with change management processes, ensuring changes are planned, tested, and implemented with minimal disruption to network operations. Vendor Management: Ability to collaborate with network equipment vendors, service providers, and third-party vendors. Experience in managing vendor relationships, negotiating contracts, and ensuring service level agreements (SLAs) are met. Analytical and Problem-Solving Skills: Strong analytical mindset to analyze network data, identify patterns, and propose improvements. Ability to troubleshoot complex network issues and develop effective solutions to minimize downtime and optimize network performance.