Thyagaraj Srirama
Delivery Owner at Tata Consultancy Services
Based in Bengaluru, India
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Seniority
Manager
Department
Operations
Location
Bengaluru
Industry
IT Services and IT Consulting
Company size
696K
Contact information
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t•••••••@tcs.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Thyagaraj Srirama
21+ years of progressive experience in creating a sustainable difference to an IT business’s operational performance by setting up and managing information systems encompassing clients’ end-to-end business processes via mission critical IT programs, IT service delivery management, helpdesk support and account management. Proven expertise in conducting analysis to assess business needs, identifying business risks, and implementing effective mechanisms to mitigate the same. Insightful experience in IT account management, identifying customer requirements and stakeholders, defining the scope, estimating the schedule for total work as well as budget. A strategic technology business planner and people manager with hands on experience in leading large teams, delivering a seamless customer experience, operational excellence, innovation, and sustainability. Extensive experience of working with numerous domestic and international accounts from Manufacturing, BFSI, Beverages, Travel, Energy and Resources domain.
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