Tia Phillips
Sr Customer Solutions Analyst at Kansas City Southern
Based in Kansas City, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Kansas City
Industry
Rail Transportation
Company size
1.2K
Contact information
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t•••••••@kcsouthern.com
Phone
5 credits+1 ••• •••• ••••
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Background
About Tia Phillips
With over eight years at Kansas City Southern, my journey has been marked by a commitment to excellence in customer solutions, particularly managing major clients in our network. Our team has excelled at maintaining robust railcar inventory systems, leveraging applications like Salesforce to enhance operational efficiency and client satisfaction. Adept at identifying and implementing continuous improvement initiatives, I have spearheaded efforts to streamline customer support processes, always with an eye towards systemic solutions. My dedication to fostering professional relationships and delivering impactful results is unwavering, as I continuously strive to elevate the customer experience and drive business success.
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