Tiffany Murphree
Product Operations at Hcss
Based in Sugar Land, United States
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Seniority
Manager
Department
Operations
Location
Sugar Land
Industry
Software Development
Company size
690
Contact information
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t•••••••@hcss.com
Phone
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Background
About Tiffany Murphree
My background as Product Operations Manager includes: Strategic Planning & Execution Cross-Functional Team Building & Leadership Project Governance & Control Product Design & Development Revenue & Business Growth Continuous Process Improvement Operational Excellence Product Strategy & Vision Problems & Issues Resolution Product Lifecycle Management Staff Training & Development Client Satisfaction Relationship Building Go-To-Market & Product Launch Operations Agile Product Management & Scrum Departmental Budgeting My background as Product owner and Team lead includes: Project Management Managing work, both actual and potential for the team Communicating the status of projects, releases, and customer commitments. Backlog management Optimizing value Evaluating Cost and ROI Managing development goals Gathering and creating business requirements Reviewing and approving designs before development Managing technical debt Product expertise and tier 3 Support Resource management Estimating team capacity and delivery dates / deadlines On-boarding new people My background as Quality Assurance Lead includes: Understanding testing Methodologies Creating test Plans, Cases & Processes Functional Requirements Scripting & Documentation Managing regression Testing Managing UI & Compatibility, data Interface, migration, Performance/Load/Stress Testing Managing automation testing Defect/Bug Tracking Evaluating Test Strategies & Overages My background in financial customer relationship management and service includes: Product Knowledge Prospecting Investment Strategies Cross Selling Relationship Building Policy Review Strategic Business Planning Industry Knowledge Client Proposal/Presentation Technology Integration Client Focused Sales Strategy Regulatory Compliance Market Analysis and Research Financial Needs Analysis
Decision-makers
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