Tiffany Yo

Background

About Tiffany Yo

Accomplished business leader with a demonstrated track record of driving retail excellence, client experience, YoY performance growth, navigating business transformations & leading client development strategies to deliver strong sales & client loyalty. Areas of Expertise: Business Development, Retail Client Strategy, Client Data Analysis & Segmentation, High End Client Management, CRM Content Development & Retail Excellence in an omni-channel landscape. My passion for luxury and innovation is fueled by my Executive Master in Business Administration (EMBA) in Luxury Management and Design Innovation from three prestigious institutions: ESSEC Business School, Accademia Costume & Moda, and Parsons School of Design. This program equipped me with the latest insights, tools, and skills to navigate the challenges and opportunities of the luxury sector, as well as to create value for customers, stakeholders, and society. I also hold an Applied Jewelry Professional Diploma from GIA and have expertise in online marketing, communication, and appraisal.