Tiju Thomas

Background

About Tiju Thomas

Experienced, Enthusiastic and Dedicated Customer Service Representative with a aggregate history of 16 years working in the Hospitality Industry majorly Customer Service,Front Desk, Call Center Setting, including Sales and Customer Care. Skilled in Passport and Visas services as part of diplomatic mission work. Can Work well under pressure. Can be understood as being Dependable, Detail-oriented, Organized, someone with Good communication skills. Focused and Successful at meeting deadlines. Have learned to work efficiently and accurately, manage a small team and ensure that my staff are performing to their best potential. My passion and strengths lie in Customer Service and in house Sales.These have allowed me to successfully develop relationships with customers from diverse backgrounds. Proven ability to provide exceptional customer service in a fast-paced environment. My experience over this time has helped me gain the confidence with the knowledge of product knowledge. Being a believer in the efficacy and importance of teams, I have worked under a good team and ensured steady inflow of business through high levels of service. I constantly evaluate norms and processes and always looking for ways to better them.