Tikiri Jayathilake

Background

About Tikiri Jayathilake

Cisco and HP certified Network and Systems Engineer with 11 years designing, implementing and supporting infrastructure and networking including systems, routing and switching, wireless networking and & SYSTEMS ENGINEERING Worked on networking projects worth up to $10M, designing and implementing both HP & Cisco LAN, WAN and WLAN, plus Cisco Prime and HP IMC infrastructure. Installed, migrated and set up the full suite of Microsoft infrastructure, DL380 servers and HP storage. Designed LAN and WAN (with MPLS and WLAN) connecting over users. Experienced Team Lead having managed project teams of up to 25 Network Engineers, Field Technicians and Cable Layers. Worked with HP, Cisco, Fortinet, Aruba, Cyberoam, Dell, Sonicwall and & SYSTEM PRODUCTION SUPPORT Supported 24/7 production environments with users based on ITIL frameworks. Skilled in trouble shooting, problem-solving, root-case analysis, customer service and maintaining a healthy uptime which meets strict SLA obligations. Worked with both technical and non-technical stakeholders including CEO, Head of IT, IT Managers, Network & Systems Engineers, end users and vender consultants Diverse client-facing experience within higher education/universities, leasing, health, hospitals, dental, hospitality, hotels, utilities, government, automotive and water sectors.