Verified recordConsumer Services

Tim Baker

Service Operations Specialist at Otis Elevator Co

Based in Arlington, United States

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Seniority

Staff

Department

Operations

Location

Arlington

Industry

Consumer Services

Company size

31K

Contact information

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Email

1 credit

t•••••••@otis.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About Tim Baker

I am an operations professional with 30 plus years of customer service and operations experience. In recent years, I have led Service and Repair divisions. we continously outpaced revenue forecasts, exceeded fulfillment KPI, and continously were safety leaders. I have led crews in modernization where we continously turned in projects under budget and ahead of schedule. We did this while not sacrificing quality. This further helped push our service line by handing over quality installs with few call backs which allowed our team to focus on maintaining a quality product.

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