Tim Grogan

Background

About Tim Grogan

Contact me today: 215-435-7588 | tim.grogan@five9.com | twitter:@TimTGrogan I am passionate about helping companies achieve new levels of efficiency & productivity, while at the same time enhancing the customer experience. You don't have to compromise the customer experience to gain increases in productivity. Let's roll our sleeves up together to ensure your customers require less effort to have a great experience AND drive savings into your organization. Save Time Increase Efficiency Increase Staff Productivity Increase Ability to Make a Profit Decrease Technology Caused Headaches and Frustrations Improve the Customer Experience Ultimately Preserve Capital and Streamline Overall Cost to Company Five9 Contact Center Software enables agents to make more calls and be more effective on the phone. Smart Dialers give agents more time with live prospects. Intelligent Routing gets calls to the right agent. On Screen Caller Info puts customer information at their fingertips. And everything is automatically logged to your CRM. Five9 also helps you monitor and manage your agents Fill out the form, and one of our specialists will show you how to get up to 300% more productivity from your team - Telecom | Cloud IVR | Cloud Contact Center | WebConnect | IVR | Virtual Desktop | ACD/IVR | Recording | Call Reporting/Analytics | Cloud IT | Data Backup and Recovery | Private SIP Trunking | MPLS | IP Telephony | Unified Communications | WFO | WFM | QA/QM | Speech Analytics | SAAS | CRM | Salesforce.com | CIO Network | Business Continuity | Lower TCO | SEO/PPC | Managed Services | Mobile Convergence | Apps | Self Service IVR | Omni-channel | Call Center