Tim Kenny

Background

About Tim Kenny

Driving Digital Transformation | Strategic IT Leadership | Growth & Innovation Experienced IT Director with a proven track record of leading enterprise-wide digital initiatives that accelerate growth, enhance performance, and deliver lasting value. I specialize in aligning IT strategy with business goals, driving cloud modernization, strengthening cybersecurity, and optimizing operations. Passionate about evolving IT into a strategic business enabler, I focus on delivering innovation, scalability, and ROI. Known for building strong executive partnerships, mentoring IT talent, and fostering cultures of accountability and continuous improvement. KEY ACHIEVEMENTS • Led the global replacement of Berlin Packaging’s ITSM platform to modernize incident, change, and request management—standardizing processes across regions, reducing ticket backlog by 40%, and expanding knowledge base content to drive self-service adoption. • Drove a 90% improvement in support KPIs, increased user satisfaction, and cut costs by leading the transition to a new MSP and optimizing support workflows at The Mather Group. • Supported The Mather Group’s 41% AUM growth over two years by building scalable, secure IT operations aligned with M&A activity, cloud transformation, and a strategic approach to vendor due diligence and management. • Improved organizational security at The Mather Group and Berlin Packaging by implementing industry-standard controls (CIS v8) and leading awareness programs—reducing phishing click rates by 50–75% and supporting audit success.