Tim Lucas

Background

About Tim Lucas

A consistently high performing product director with extensive knowledge of retail banking products (including savings, current accounts, overdrafts and payments): • Extensive leadership experience within product management & proposition design, pricing, governance, risk management, regulatory engagement, customer led design thinking and P&L management. • Passionate about people and leadership, with a demonstrable track record of driving high engagement across multiple teams. Reputation for building trusted relationships at all levels. • Ability to lead teams to deliver extensive regulatory (and non-regulatory) change at pace, with a passion for working collaboratively with cross-functional teams. • Focus on product governance and risk management, with an emphasis on utilising data to drive effective monitoring and controls. Promoting a customer obsession, ensuring decisions put the customer first. • Throughout my time at HSBC, I was given the highest possible performance and behaviour ratings.