Tim Milmore

Background

About Tim Milmore

Principal QA engineer at Raytheon. Technical support manager for GE Measurement & Sensing division with ownership of all technical customer issues globally for a 400 million dollar / year business for the past 3 years. Expanded coverage from North America to global by collaborating with regional teams and defining clear process for customer issues. Experiences include developing standard process for escalations / troubleshooting / metrics, customer interaction, remote diagnostics, quality issue identification and cross functional resolution. Experienced senior manager/chemical engineer with 14 years of experience in lithography and etch at IBM. Experiences includes semiconductor technology, process development, vendor management, operations management, and people management. Expert communicator due to 5+ years of experience in operations management dealing with internal maintenance training as well as multiple vendors across all 4 shifts. Commonly utilized lean techniques to drive continuous improvement activity. Specialties: Matrix Management, Customer escalation, Process optimization, Cost Controls, People management, Vendor relations, Prioritization, Developing unique solutions, Lean manufacturing, Innovative thinking