Tim Patterson

Background

About Tim Patterson

As Director of Albertsons Companies' eCommerce for the Southern California division, my focus has been on driving digital innovation and fostering a customer-centric approach. Our efforts have resulted in a substantial increase in online sales and customer retention, testament to our team's dedication and the strategic execution of retail initiatives. During this time of rapid growth, we have been tasked with finding sales success, as well as building teams of new associates, to an emerging part of our stores. With competencies in store and multi-unit management, merchandising, communications, and problem solving honed over the years, we have expanded ecommerce operations across numerous locations, enhancing the digital shopping experience. Leveraging my presentation and interpersonal skills, I have consistently showcased our product offerings in the digital realm, effectively translating the in-store experience online. The culmination of these endeavors has been the successful training and development of sales and customer service teams, whose commitment to excellence mirrors my own. Together, we've created a seamless bridge between traditional retail and the evolving digital marketplace. In both current and former roles, I frequently work with the executive team for our division, as well as interact frequently with national leadership. As Senior Manager of Sales Support, I was the project lead and liaison on efficiency and sales driven projects between the national team, our local leadership, and store teams. While in this role, I spent time working across all functional groups of our division, from the c-suite, to stores, sales and merchandising, marketing, pricing, customer service safety, food safety, asset protection, construction and maintenance. I have many years of store and multi-unit P&L responsibility, managing 3 stores to positive sales and EBITDA growth. In my time as Director of eCommerce for the Southern CA division I am responsible for sales, labor, and other budgeting, as well as meeting and exceeding those goals.