Tim Proctor
President & Sr Telecom Consultant at The Delta Consulting Group, Inc
Based in Gulf Breeze, United States
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Seniority
C-Team
Department
Other
Location
Gulf Breeze
Industry
Telecommunications
Company size
4
Contact information
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t•••••••@deltaconsulting.cc
Phone
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Background
About Tim Proctor
Unbiased, Independent, Objective Advisor. CREDIT UNION expert. New clients typically save 20%-40% on their telecom expenses. 34 yr Telecom Expert. Cost Reduction, Tech Evaluations, and Call Center/Contact Center Consulting.* Telecom Consulting - Technology Evaluations and RFPs, Contact Center Consulting, Strategic Planning, Needs Assessments, and Project Management.* Cost Reduction - Contract Negotiation, Savings Reviews, Invoice Auditing, & Ongoing Expense Management * Call Center/Contact Center Consulting - CC evaluations, KPIs, Staffing Forecast, Mgmt, Operations, and Technology. Training Evaluations, Knowledge Base/Call Handling Guides.* Expertise - VOICE SYSTEMS - Cloud-Based/Premise-Based Telephony Systems, Unified Communications, Contact Centers, IVR Systems. VOICE SERVICES - SIP, VOIP, PRI, 800, Long Distance. DATA NETWORK SERVICES - SD-WAN, MPLS, Internet, Layer 2 - Metro Ethernet. DATA CENTERS/COLOCATION. Contact Centers.* Industries- Financial (Credit Unions, Banks, International Broker/Dealers, Collection Agencies), Healthcare (Hospitals, Multi Specialty Practices, Doctors offices), Government, Education, and mid sized enterprises. CREDIT UNION EXPERT.
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