Tim Roller
Customer Success Executive at Fedex Services
Based in Greenville, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Greenville
Industry
Truck Transportation
Company size
12K
Contact information
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t•••••••@••••••.com
Phone
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Background
About Tim Roller
Leadership Strengths - Belief (Executing)- Core Values that are unchanging. Out of these defined values emerge a defined PURPOSE for life- Responsibility (Executing)- Take responsibility doing what I say I will do. Committed to stable values (honesty, integrity, and loyalty- Includer (Relationship Building)- Accept others. Awareness of those who feel left out and make an effort to include them- Woo (Influencing)- Love challenge of meeting new people and winning them over. Derive satisfaction from "breaking the ice" and making a connection with someone- Relator (Relationship Building)- Enjoy close relationship with others. Find deep satisfaction in working with friends to achieve a goal. Professional Experience (Project Management)- Completed Lead 101 - Formulate and execute account plans and sales/business development strategies - Provide project management and product support to ensure success of potential and current clients - Webalytics Subject Matter Expert - Supply Chain analytical reports to address customer requests or proactively demonstrate Fedex Value - Competitive Value Selling - Competitive Transit Advantages, Surcharge Comparisons, Standard Operating Procedures creation,(HAL) Hold at Locations and how to position Professional Experience (Sales)- Worked with high level executives to formulate strategies and solutions to meet their transportation objectives - Consistently one of the top revenue producers for our region - Leadership Responsibilities - United Way Campaign (FY17 and FY18), Annual District Customer Golf Event (FY17, FY18, and FY19), Ecommerce Customer Forum (FY17 and FY18)- President's Club Award FY14 - MD of the Region Award FY11 and FY 14 - Ambassador Club Award FY08 and FY11 - Numerous Extra Mile and Bravo Zulu Awards Community Involvement Member of Taylors First Baptist Church - Served on Personnel Committee (2020-2022)- Chairman of Personnel Committee (2021 - 2022)- Served as Deacon for 10 years - Deacon Leadership Team (2012-2015)- Deacon Vice Chairman 2014 - Chairman of the Deacons 2015 - Life Group Leader - Marriage Mentor - Guest Services Team Brashier Middle College - Assistant Girls Varsity Basketball Coach (2014-2018)- BMC Booster Club President (2015-2018) Volunteer Work - Miracle Hill Ministries Greenville, SC - Dream Center Pickens, SC
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