Tim Setzer

Background

About Tim Setzer

Seasoned professional with a proven track record. Highlights: Sales: Implemented pricing matrix for sales department. Result; increased productivity by 39%- Executive Management team implemented program company wide. Brought in new product for sales team to market. Developed an action plan consisting of 92 steps to successfully execute new offering. Result, sold 1,500 units in 8 weeks. Service: Transitioned a new product line into the service department. Held a quarterly contest throughout entire company. Result; our service team ranked #1 out of 23 companies. A major company account was almost lost due to poor service. Implemented a quality control process to fix issues. Result; Complaints fell 94% in 60 days and retained customer. Implemented sample program in service department that has produced an average of $9 plus per route representative for 4 consecutive years. Operations: Overhauled the existing purchasing model by evaluating vendors and costs. Result; increased profits in three year span from $11K to $230K. Performed study on largest product expense. Developed plan to rollout new vendor in 9 month time frame. Result; reduced costs by $500K.