Tim Wilson

Background

About Tim Wilson

Adaptable, diversified, and dynamic professional bringing 6 years of experience as a leader in natural gas distribution, specifically capital improvements, customer service and construction supervision. Strong drive for continuous improvement, data analysis, and process development. Currently oversee the investigation, estimation, invoicing, and installation of capital improvements as it relates to natural gas distribution across 4 counties in Western New York. Work closely with contractor management to ensure timely delivery of gas facilities to maintain regulatory compliance through reviewing reports, regulations, tariffs, and procedures to ensure deadlines are achieved in the most cost-effective way. • Manage between 8-22 hourly union employees involved in meter reading, customer services, line locating, and construction work as it relates to natural gas distribution. • Design and implement commercial and residential gas service lines, metering systems, and mainline extension projects, including project estimations and invoicing, to meet the consumer’s needs• Coordinate procurement of materials, environmental and highway permits, and contractors needed for projects • Work regularly with company employees across departments, local emergency officials, regulatory representatives, and town administrators in a constructive and positive manner• Completed cost/benefit analysis of hourly employees, submitted recommendations, received approval, and executed changes in which resulted in reduced labor costs and increase productivity• Resolve customer complaints and reimbursements for damages to customer property as it pertains to natural gas maintenance work• Supervise service center capital tools, calibrations, and records• Manage operator qualifications, certify all field personnel are in compliance, and schedule training as needed