Timothy Brown
Sr Help Desk Support Technician at Career Developers, Inc
Based in Budd Lake, United States
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Seniority
Staff
Department
Information Technology
Location
Budd Lake
Industry
Staffing and Recruiting
Company size
21
Contact information
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t•••••••@careerdevelopers.com
Phone
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Background
About Timothy Brown
Support Executive Directors and their staff. Replaced machines using proprietary imaging software created by Verizon. Setup clients profile and installed software from share point using Marimba software. Used remote VNC remote software to repair issues for telecommuters and residents. Used in house data entry software for call system. Used Active Directory to manage client’s accounts. Repaired issues with Office 2003/2007/2010. Work with Exchange 2007/2010. Installed and managed VPN issues on clients laptops using Nortel and Juniper software. Setup clients Wireless accounts using Windows and in house software connections. Setup Mobile Broadband cards on laptops. Setup phones and PDA’s. Administrate client’s accounts on Blackberry Enterprise Server and Good Server. Administrate client’s accounts with Active Directory. Setup and installed Safeguard and Sophos encryption products. Repaired Dell and HP laptops, desktops.
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