Timothy Cress
Software Engineer in Test at Data Dimensions
Based in Kansas City, United States
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Seniority
Staff
Department
Information Technology
Location
Kansas City
Industry
Software Development
Company size
449
Contact information
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t•••••••@datadimensions.com
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Background
About Timothy Cress
A detail oriented individual who loves a new challenge, I thrive in environments where I can grow my knowledge base and learn something new. Creative problem solving has always been a strength of mine, as well as a natural curiosity that drives me to figure out how things work. KEY PROJECTS -Testing Strategy Overhaul (StoreWise): Co-developed a comprehensive testing framework, blending local debugging, database validation, and user acceptance testing to keep our software bulletproof-Automated Retail Pricing Onboarding (StoreWise): Streamlined the rollout of pricing software for clients, cutting troubleshooting time and boosting adoption rates-Technical Support Triage (StoreWise): Created a system for triaging customer submitted issues between the tiers of Technical Support and established a process of workflows to expedite troubleshooting, making sure the correct team member was put in charge of appropriate tasks and reducing time to resolution-Team Leadership & Margin Optimization (Whole Foods): Assistant managed a 20-person team while tweaking pricing and product data to hit sales goals and keep shrink in check.
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