Timothy Linsdau
Sr Customer Success Manager Software at Dexcom
Based in San Diego, United States
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Seniority
Other
Department
Other
Location
San Diego
Industry
Medical Equipment Manufacturing
Company size
8.2K
Contact information
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t•••••••@dexcom.com
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Background
About Timothy Linsdau
I am an analytical professional with extensive hands-on experience in managing and delivering projects from inception to completion. Throughout my career, I have consistently met stringent time and budget constraints, ensuring that projects are delivered efficiently and effectively. My educational background in project management has provided me with a robust foundation, equipping me with the practical skills necessary to decrease operational costs, control budgets, and schedule deliverables with precision. My expertise lies in negotiating and overseeing changes in project scope, timelines, resources, deployment, and internal relationships. This skill set allows me to enhance operational efficiency and adapt to evolving project demands. My specialties are as follows: • Project Planning & Execution • Team Building & Leadership • Budget Administration • Change Management • Continues Process Improvement • Cost Reduction & Containment As a self-motivated leader, I bring a strategic vision to the table, focusing on recruiting, leading, and training cross-functional teams to achieve successful project delivery. I am dedicated to fostering a collaborative environment where each team member can thrive and contribute to the project’s success. My strong communication skills, both written and verbal, enable me to convey complex ideas clearly and effectively to diverse audiences. I excel in building and maintaining robust interpersonal relationships, ensuring seamless collaboration among all stakeholders. I am committed to building strong, lasting relationships with internal and external stakeholders, including senior management, vendors, contractors, and clients. By understanding their needs and aligning them with project goals, I ensure that all parties are satisfied with the outcomes. A small section of my notable accomplishments includes. • Reduced cycle time for escalations to Technical Support by 50%, leading to year one Direct Cost Savings of • Developed process flow and instructions for the App store response team, achieving a 100% response rate. • Integrated 3 primary business services into a monthly subscription, boosting revenue by 15% • Maximized revenue and customer satisfaction by leading teams of assistant managers and diverse staff.
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